Frequently asked questions

Frequently asked questions

  • Why do I need a website?

    No website? Potential consumers may question whether your business is legit. A website adds credibility to your business. Short of that, they may pass you up for a competitor.

  • How do I switch over to Wix Designers?

    Typically we handle the switch; all you will need to do is pick up the phone when we call you so that you can talk to your current web provider to cancel. We walk you through the whole process. It takes about 5-10 mins. We do the rest.

  • Can I fix my old website instead of starting with a new one?

    Many times it will depend on the platform you built it on. Wix sites have the advantage that they are easy to keep updated, and the engineers that they have staffed in-house actually do a lot of the legwork. A website is more than just the physical appearance; it’s also the site architecture and the technology behind it, which may or may not be helping or hurting you in Google rankings and user experience.

    We can help with a simple website audit and review. If your site is not hitting performing the way it should (like site speed, mobile responsiveness, SEO, etc.), we recommend evaluating your options. You also might be better off starting with a new website. Modern websites have more functionality and automation available to make updating and maintaining your website much easier.

  • What platform will you use to create my website?

    We have partnered with Wix to support, build, and create the perfect website for your business.

    Our certified Wix experts will develop an easy-to-use site that you can edit with quick drag and drop features. If you are looking for assistance with another platform, just let us know, and we will gladly provide any additional support needed.

  • Will I lose google ranking if I redesign my website?

    Very unlikely if you redesign the right way as we follow a proper revamping checklist. It would help gain more visibility as your business will stand out from the crowd with updated and optimized designs. Typically websites that are ranking very high aren’t in need of our services.

  • What do you think is the best website option for me?

    Nowadays, we are observing that boosting local SEO is just as important as having a good website. Most companies that want to leave a bigger footprint choose our Gold Website for the extra pages and then pay for our local SEO service.

  • Will my website be set up for SEO?

    Our websites are built with best industry practices and unique SEO checklists. Upon request, we offer advanced SEO features and always optimize it for Search Engines. For advanced SEO clients, we include SEO Audits in all of our website projects.

    An SEO Audit consists of looking at your current keyword (how they are ranking), page titles, and descriptions and improving traffic and content quality. The audit provides information and installation onto your website and recommendations for strategy moving forward.

  • How long will my Web design last in terms of relevancy?

    We design our sites with longevity in mind and the flexibility to continue to update them. The industry standard is to update your website every 2 to 3 years, but we are happy to partner with our clients to create long-lasting sites that are easy to refresh and stay relevant to their users.

  • How many pages do I get with my website?

    This is unique to the package you move forward with. Check your monthly package to learn more. Typically all packages include the following pages: Home, About Us, Services, and Contact.

    You can always decide to add more pages or functionality to your site (blog, menu, FAQs) at an additional price.

  • Will my website be mobile-friendly?

    Absolutely. Your website will be fully responsive and will look great on all devices. We don’t charge extra for this. It comes as standard.

  • Do you work for clients abroad?

    Yes, we do, and very often! Distance is no challenge in today’s virtual world.
    We follow the same business procedures that we use for all our clients.
    Our Wix Experts use the latest technologies to bring you the whole web development process straight to your monitor, enabling you to have a real-time possibility to review your project in development.
    We also provide 24-hour virtual support online by email, phone, and chat.
    *We always recommend checking with your local authorities for regulations, policies, and legal compliance.

  • Where can I view your Web Design Portfolio?

    Simple and easy. We invite you to take a look at our Portfolio, and if you are looking for something specific, you can contact us.

  • Do you have any reviews?

    You can Google us you can see we have all 5-star reviews. We also have an A+ BBB rating.

  • Have you ever designed a website for ‘my type' of business?

    We have web design experience with various companies in different industries. So most likely, our answer is yes, or we have worked with a business similar to yours.

    We understand that every business is unique, so our team works hard to learn specifically about your business, history, details, services, goals, mission, and vision to deliver results.

  • Do you offer graphic design, and can you design my company logo?

    Yes! We offer logo design, business card design, flyer design, brochure design, stationery, banners, and much more to help you build your brand and stay consistent.

  • Can you help me with Online Marketing?

    Yes, we can. We do much more than build your website. Our main goal is to help you succeed online. Our team is committed to your success. We offer many online marking packages, including Local SEO. You can learn more here or contact us.

  • What services do you offer?

    Our services include:
    Web design
    Graphic Design
    Branding
    Advertising
    Social Media
    Wix Templates
    Email & Hosting
    Logo design

  • What size companies do you produce web designs for?

    Our main focus has been small businesses. However, we like to work with all sorts and sizes of businesses and individuals. We’re just as excited to work with small businesses as large ones. We bring the same skills and dedication to support our big business clients to our work for smaller locally-owned clients.

  • How do you compare to other monthly subscription website companies?

    We customize all of our websites.
    We offer an easy customer integration ticketing system.
    Quick response time and 24hr turnaround for simple web edits.
    We offer more than website services. We also provide Social media, Graphic Design, Online Ads, Local SEO, Powerlistings services. etc.
    No Long Term commitments or Contracts.

  • Is there a monthly fee if I just buy the website instead of subscribing?

    Your monthly fees will be for hosting, support, and domain services. Depending on what you choose, it could range from $30-to $75/month.

  • How long has your agency been around?

    Eight years.

  • Why is blogging and web content valuable for your business?

    Creating website content can be challenging, we know!
    Providing that it is comprehensive yet concise, attracts interest and brings in new customers. It helps you build your customer base by featuring the best aspects of your business and highlighting customer benefits, all in the right words.
    Creating rich content, complete with research and consultation services, also positions you as an expert.
    YES - it does help with SEO, given that you use a lot of the content for great titles (H1, H2, H3, etc.), meta descriptions, page descriptions, etc.

  • Why is SEO important for my website?

    In today’s competitive market, SEO is more important than ever. Search engines serve millions of users per day looking for answers to their questions or for solutions to their problems. If you have a website, blog, or online store, SEO can help your business grow and meet the business objectives. Contact us today to learn more about SEO Optimization.

  • What are Google Adwords?

    Google AdWords is Google's online advertising program that lets you reach new customers and grow your business. With AdWords, you choose where your ad appears, set a budget you're comfortable with, and measure the impact of your ad.
    There's no minimum spending commitment. You can pause or stop anytime.

  • Why is Branding important for my business?

    You may be a Zeeland turkey farmer, Saugatuck resort owner, or one of West Michigan’s new medical equipment start-ups. You don’t have a big name yet, but you’d like one. Now’s the time to start building your brand or shaping your company’s image, personality and reputation. The public perceives your company brand by what they hear and sees about you and what they experience when they actually do business with you. Using a branding guide will help you be consistent with your brand, and people will easily remember you as you work towards your brand awareness and top of mind for customers.

Tomorrow’s success
starts today.

Get Started

Stay Informed With Our
Latest Brand

WixLaunchpad is an independent company that provides design and development services for website solutions. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wix.com Ltd., or any of its subsidiaries or affiliates. The name "Wix" as well as related names, marks, emblems, and images are registered trademarks of their respective owners.

starting at $49 only

Build a Successful Business on Wix.